Secure Support Center

ENCRYPTION: MANDATORY

The TorZon Market administration upholds rigorous security measures for all forms of communication. Our support framework is meticulously organized into two separate channels to guarantee both operational security and efficiency.

Protocol Notice: All confidential information (including transaction IDs, shipping addresses, or account credentials) must be PGP encrypted utilizing the key provided below. Messages that are unencrypted and contain sensitive information will be automatically discarded by our mail servers.

Direct Email Channel

This channel is designated for pre-sales inquiries, account recovery (in case of lost 2FA/Password), and reporting technical bugs. Please refrain from sending order details through this medium.

support@access.torzonmarket.digital
~24 Hours
Online

Internal Ticket System

For any operational inquiries, kindly visit the TorZon Onion marketplace. Every ticket is securely connected to your user account and the corresponding orders.

  • Dispute Mediation: Moderators possess the keys to the escrow multisig.
  • Vendor Bonding: Accelerated processing for bond waivers and enhancements.
  • Escrow Release: Manual completion for delayed timers.
Log in to Access Tickets

Official PGP Public Key

Last Rotated: 2026-01-15
Fingerprint: 4A3D 3L6M 7F0E 9N0P 2G5H 9C1B 8J1K 5E82